Privacy Policy
This Privacy Notice describes:
- The collection and utilisation of personal information by us
- Instances when we may disclose your personal information
- The measures we take to safeguard and protect your personal information
This Privacy Notice is applicable to this site as well as any applications, services, or tools (collectively referred to as “Services”) where this Privacy Notice is mentioned. By utilizing our Services and/or registering for an account, you are acknowledging and accepting the terms outlined in this Privacy Notice and our Terms of Use.
SELL MY RIG is accountable for adhering to our privacy standards and applicable national laws in regards to the collection, utilisation, disclosure, retention, and protection of your personal information.
SELL MY RIG may transfer data to Related Companies, as described in this Privacy Notice, who may process and store your personal information on servers located in the European Union, United States, and other parts of the world where our data centers are situated. In situations where we disclose your information to third parties located overseas or store your information on our overseas servers, we will take reasonable steps to ensure that your personal information is protected in accordance with the law.
What is considered Personal Information? “Personal information” refers to information or an opinion about an identified individual, or an individual who can be reasonably identified, either directly from the information itself or when combined with other information that we have access to or are likely to have access to. Personal information does not include de-identified, anonymous, or aggregated information that can no longer be used to identify a specific person. Public Information: Any information, including personal information, that you share with a public audience, including personal information published on our Site, is considered public information. This information is accessible to anyone, both on and off our Services, and can be viewed or accessed through online search engines, APIs, and offline media, such as television. Changes to this Privacy Notice: We reserve the right to modify this Privacy Notice at any time by posting the updated version.
Collection
We obtain and maintain personal information from you and any device used (including mobile devices) when you carry out the following actions: register for an account with our platform, use our services, provide us with information on a web form, update or add to your account information, engage in community discussions, chats or dispute resolution or seek to contact us.
We obtain and maintain, among other things, the following information that you give us:
When you register for an account: we gather details such as your name, addresses, phone numbers, email addresses, or user ID (if applicable) when you register for an account with us.
When we verify you or your account: we may collect and process your information (as permissible by law) to establish your identity or validate the information you provided to us.
When you use our Services for transactions: We gather information such as when you advertise, reply to an ad, interact with other users, details you share for using the services, or any other transaction-related information. We may also gather your financial data (like credit card or bank account numbers), in the event that you buy a feature or required to make payment to us.
When you participate in our community: For instance, when you submit a web form, engage in chats or community discussions.
When you interact with your account: Such as updating or adding to your account information, adding items to alerts list, and saving searches. Sometimes, you may provide us with age, gender, interests or favorites.
When you contact us: Such as via web forms, chats, dispute resolution, or any other communication medium. We may also record our conversations with you (if you give consent to do so).
We collect information automatically including:
Information from the devices you use when interacting with us or our services such as device ID or unique user ID, device type, ID for advertising and unique device token
Information about your location such as geo-location.
Google Maps: we display an address on a map (Google Maps) in respective listings, this location only displays your located suburb. For this purpose, we transmit the address data to external service providers such as Google Ireland Limited for the use of Google Maps (please refer to Google’s Privacy Notice).
Computer and connection information such as statistics on your page views, traffic to and from the sites, referral URL, ad data, your IP address, your browsing history and your web log information
We collect information using cookies (see our cookies policy), web beacons and similar technologies including:
Information about the pages you view, the links you click and other actions you take on our Services, or within our advertising or email content.
Information we get from third parties which we may use to supplement your account information. For example, we may collect and use demographic information that is publicly available, additional contact information, credit check information and information from credit bureaus, as allowed by applicable national laws
Information from social media sites when you use those sites to register, share information or connect to your account. Those sites may automatically give us access to some personal information they hold about you (e.g., content you viewed, content you liked, and information about the advertisements you were shown or clicked on, etc.).
If you give us access to any account with video content, we may share your video viewing with, or collect information about your video viewing from, third-party social media sites for at least two years or until you withdraw consent. You control the personal information we have access to through your privacy settings on the social media site and the permissions you give us when you grant us access. When you grant us access to information held by social media sites you agree that we may collect, use and retain it in accordance with this Privacy Notice.
Information other users may provide about you. If another user gives us information about you, they must tell you about our collection, use, disclosure and retention policies before giving us the information. They must also get your explicit consent before giving us your information
Use and Retention
We use your personal information to provide, improve and personalise our services
Your personal information allows us to:
Provide you with access to and use of our services as well as access to your history, internal messages and other features we may provide
Offer you site content that includes items and services that you may like
provide you with credit offers and opportunities on behalf of our related companies and their financial institution partners. However, we don’t share financial information without your explicit consent
We use your personal information to contact you about your account:
We may contact you via email or SMS messages:
To give you customer support about your account such as to troubleshoot problems, to resolve a dispute, to collect fees or monies owed to us, or to get your opinion through surveys
For other reasons such as to enforce our Terms of Use or policies and any other agreement we may have with you
We use your personal information to personalise our advertising and marketing, including to:
Personalise, measure and improve our advertising
Contact you, either via email, SMS text messages to offer you discounts and special promotions and to let you know about our services. Message and data rates may apply
Deliver targeted marketing, service updates and promotional offers, including in relation to our Related Companies
We use your personal information for legal compliance reasons, including to:
Prevent, detect, mitigate and investigate fraud, security breaches, potentially prohibited or illegal activities
Enforce our Privacy Notice, our Terms of Use or other policies
Retention of personal information:
If your account is active, we will keep your personal information as long as we need it for our operations. We may also keep personal information from closed accounts to comply with national laws, stop fraud, collect fees owed, assist with any investigation, enforce our Terms of Use and take other actions under applicable national laws. If we no longer need your personal information, we securely dispose of it.
Choice
You choose how we use your personal information to communicate with you.
Marketing Communications. If you don’t want to receive marketing communications from us, you can unsubscribe via the link in the email you received.
Targeted Advertising. If you want to learn more about targeted advertising (also known as behavioural advertising), and turn on or off individual companies for online behavioural advertising, you can do so on www.youronlinechoices.com.au.
Access
You can access and correct your personal information.
You can see, review and change your personal information by signing in to your account. Please update your personal information immediately if it changes or is inaccurate.
Once you make a public posting, you may not be able to change or remove it. If you ask us to, we will close your account and remove your personal information from view as soon as reasonably possible, based on your account activity and as required under applicable national laws.
We will honour your right to request access to, or modification or deletion of, your personal information. We may have the right to withhold that access or refuse to modify or erase your personal information under applicable national laws, but we will give you reasons if we do so. To contact us about access and to find out if any fees apply, please contact customer support or by using our contact form.
Disclosure
We may share your personal information with third parties to provide you with our services, to comply with the law, to enforce our policies, to enable our marketing and advertising activities, or to prevent, detect, mitigate and investigate fraud or other illegal activities.
We don’t give your personal information to other third parties for their marketing and advertising purposes unless you give us permission.
We may disclose your information to law enforcement and other parties in connection with the law, including:
law enforcement or governmental agencies, or authorised third-parties, in response to a verified request regarding a criminal investigation, alleged or suspected illegal activity, or any other activity that may expose us, you or any of our users to legal risk
credit agencies or bureaus as authorised by applicable national laws
third parties commencing, or involved in, a legal proceeding if they provide us with a subpoena, court order or similar legal document
other third parties to comply with our legal requirements, enforce our Terms of Use , respond to claims that a listing or other content violates the rights of others, or if we otherwise believe in good faith that the disclosure is needed to prevent imminent physical harm, harm to property, financial loss or to report suspected illegal activity.
We may disclose your information to third-parties:
Third party service providers who help us provide our services, payment processing services, assist us in providing customised advertising, help us with the prevention, detection, mitigation and investigation of potentially illegal acts, violations of our Terms of Use , fraud and/or security breaches, bill collection, affiliate and rewards programs and other business operations
Third party financial institution partners who may offer financial products to you, for them to provide joint content and services (such as registration, transactions and customer support). These third party financial institution partners will use your personal information to send you marketing communications only if you have requested their services.
If we were to merge with or be bought by another company, we may share information with them in accordance with our privacy standards. The new combined entity would comply with this Privacy Notice. If your personal information is to be collected, used, disclosed or retained for any purposes not covered in this Privacy Notice, you will receive advance notice of any changes to the processing of your personal information.
Security
We protect your information using technical and administrative security measures. Our safeguards include firewalls and data encryption, physical access controls to data centres and information access authorisation controls. If you believe your account has been abused, please contact our customer support.
Important Information
Social Login
When you use social login:
If you sign into your social network account using the same email that you previously used to register for an account with us, you will access your existing account with us.
If you sign into your social network account using an email address that we don’t recognise in our systems, a new account will be created in our systems for you.
You may use social login or regular sign in each time you login into your account with us. If you use regular sign in but a password has not been issued to you (because you registered through social login) you need to get a password through the password reset flow.
When you use social login the “keep me signed in” policies of the social network provider apply. We do not control those policies. For your safety we recommend that you:
Don’t use social login if you are accessing our Services using a public or shared device.
Visit your social network provider site to learn about their sign in policies and your options.
Unwanted or Threatening Email
We do not tolerate abuse of our services. You do not have permission to add other users to your mailing list, call or send SMS messages for commercial purposes, even if a user bought something from you, unless the user has given their explicit consent. Sending unwanted or threatening email and SMS messages is against our Terms of Use . To report spam or spoof emails please contact customer support. Third party privacy practices This Privacy Notice addresses only the use and disclosure of personal information we collect from you. If you disclose your information to others, or if you are directed to a third party website, their privacy notices and practices will apply. We can’t guarantee the privacy or security of your information once you provide it to a third party. You should check the privacy and security policies of your trading partner before entering into a transaction and choosing to share your information, even when dealing with buyers or sellers on our site.
Questions or Complaints
For questions about this Privacy Notice or our privacy practices: you can contact us in writing via our contact us form – www.sellmyrig.com.au/contact
